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Customer ServiceEkatius™ Public AccessEkatius™ brings you multimedia content captured at a variety of venues and settings. To view these presentations, a free registration is required. Certain content that is under licensing restrictions will be for sale to individuals in the coming months. Currently, the only way to access this content is through an Institutional library. Ekatius™ InstitutionalIf you are viewing Ekatius™ through a participating library, you will be granted access automatically through IP recognition. You can also sign in manually to use the complete toolset. If you are viewing Ekatius™ from outside a participating library, you will need to sign in to access. Required PluginsTo view the content you will need a browser with Adobe ® Flash Plugin version 8 or higher. Download page Additionally you will need a PDF Reader such as Adobe Acrobat Reader go to download page. Technical SupportFor questions related to product performance and technical issues, please contact our Technical Support department at support@conferencearchives.com. Report a problemIf you find a problem with the site please let us know. Include your name and email if you would need a reply. Thanks! Order StatusOur Customer Service department is happy to provide a status of your order, or answer any other general questions. Just email your questions to sales@conferencearchives.com. Refund PolicyConference Archives, Inc. (CAI) provides content capture and delivery services for a diverse set of clients. This prevents CAI from adopting a general Refund Policy. Please contact us at sales@conferencearchives.com for policy information specific to the content you have purchased. Business hoursRegular business hours are 9 am to 5 pm EST. Office Locations
239 Main Street
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